Website Terms of Use

Last updated: 18 September 2026

1. About these terms

These terms explain the rules for using jimmysfarm.com (the Website).

By using the Website, you agree to these terms. If you do not agree to them, please do not use the Website.

These terms apply to use of the Website only. Tickets, memberships, experiences, products and other goods or services bought through the Website are subject to the relevant Terms of Sale, booking terms or other conditions shown during the purchase process.

2. About us

The Website is owned and operated by The Essex Pig Company Limited, trading as Jimmy’s Farm & Wildlife Park.

Company number: 04721026
Registered office: 1 Claydon Business Park, Great Blakenham, Ipswich, Suffolk, United Kingdom, IP6 0NL
Trading address: Jimmy’s Farm & Wildlife Park, Pannington Hall Lane, Ipswich, Suffolk, IP9 2AP
Telephone: 01473 604206
Email: [email protected]

3. Using the Website

The Website is made available free of charge. You are responsible for arranging your own access to it and for ensuring that anyone who accesses it through your internet connection understands and follows these terms.

You may use the Website only for lawful purposes. You must not:

use it in a way that breaks any applicable law or regulation;
use it fraudulently or for an unlawful purpose;
attempt to gain unauthorised access to the Website, its server or any connected system;
knowingly introduce viruses, malware or other harmful material;
carry out or assist with a denial-of-service attack;
scrape, harvest or extract data from the Website on a systematic basis without our written permission; or
interfere with the Website’s proper operation or another person’s use of it.

We may suspend or restrict access to the Website if we reasonably believe these terms have been breached or if this is necessary for security, maintenance or legal reasons.

4. Availability and changes

We aim to keep the Website available and its information accurate, but we do not guarantee that it will always be available, uninterrupted, secure or free from errors.

We may change, suspend or withdraw any part of the Website without notice. We may also update these terms from time to time. The date at the top of this page shows when they were last updated.

Opening times, prices, activities, animal viewing, events and other visitor information may change. Please check the relevant booking information and any visitor updates before travelling.

5. Website content

The content on the Website is provided for general information. Although we make reasonable efforts to keep it accurate and current, we do not guarantee that it is complete, accurate or up to date.

Nothing on the Website is intended to amount to professional advice. You should obtain appropriate advice before taking, or deciding not to take, action based on Website content.

Information about tickets, products and services is also subject to the terms and information provided at the time of purchase.

6. Intellectual property

Unless stated otherwise, we own or license the copyright, trade marks and other intellectual property rights in the Website and its content, including its text, photographs, graphics, branding, video and design.

You may view the Website, download pages for temporary caching, and print or save reasonable extracts for your personal, non-commercial use.

You must not reproduce, republish, distribute, sell, license, alter or commercially exploit Website content without our prior written permission or the permission of the relevant rights owner. Our status, and that of any identified contributor, must always be acknowledged.

Nothing in these terms prevents any use permitted by law.

7. Links to the Website

You may link to the Website in a fair and lawful way, provided you do not damage our reputation, take unfair advantage of it, or suggest an association, approval or endorsement where none exists.

You must not frame the Website on another website, or use our name, logo or trade marks, without our prior written permission. We may withdraw linking permission at any time.

8. Third-party websites and services

The Website may contain links to websites or services operated by third parties, including booking, payment, social media or other service providers. These links are provided for convenience and information.

We do not control third-party websites and are not responsible for their availability, content or privacy practices. Your use of them may be governed by their own terms and policies.

9. Our responsibility to you

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

If you are a consumer, we are responsible for losses you suffer that are a foreseeable result of our breach of these terms or our failure to use reasonable care and skill. We are not responsible for losses that are not foreseeable, for losses caused by circumstances outside our reasonable control, or for business losses arising from personal use of the Website.

If you use the Website for business purposes, to the fullest extent permitted by law we will not be liable for loss of profit, sales, revenue, business, business opportunity, anticipated savings, goodwill or reputation, or for indirect or consequential loss.

These limitations relate to use of the Website. Liability relating to tickets, bookings, products or services is dealt with under the applicable Terms of Sale or booking terms.

10. Viruses and security

We take reasonable steps to operate the Website securely, but we cannot guarantee that it will be free from viruses or other harmful material. You are responsible for using suitable security software and protecting your devices and data.

A breach of the security provisions in section 3 may be a criminal offence under the Computer Misuse Act 1990. We may report a suspected breach to the relevant authorities and cooperate with them as required by law.

11. Privacy and cookies

Our Privacy Policy explains how we collect and use personal information. Our Cookie Policy explains how the Website uses cookies and similar technologies and how you can manage your choices.

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12. Applicable law and courts

These terms and any dispute or claim arising from them are governed by the law of England and Wales.

If you are a consumer, you retain any mandatory rights given to you by the law of the country in which you live. You may bring proceedings in the courts that apply under consumer law, including the courts of the part of the United Kingdom in which you live.

If you are using the Website for business purposes, the courts of England and Wales will have exclusive jurisdiction.